6 min read
Having furniture delivered to my design projects can sometimes become a tangled mess of logistics. That's why I’m obsessed with the white-glove delivery service through Crate & Barrel’s Trade Program. It’s so simple and easy that it allows me to focus on what truly matters—design. Let me take you through how this exceptional service can make a huge difference in your projects.
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how white-glove delivery works
Crate & Barrel’s white-glove delivery service offers a seamless experience from start to finish. You're notified by email and text when your items are ready. Then you can either call, go online or use the app to schedule a delivery date and time that suits your schedule.
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seamless scheduling
One of the most impressive aspects of the service is how effortless the scheduling process is. Delivery is available seven days a week, anytime between 9 am–5 pm. You can even combine your Crate & Barrel and CB2 orders into one delivery. Game changer! For example, when two pieces I recently customized were ready, I received a call to select a delivery date and time. There were so many open time slots, but I opted for early morning on a weekday, which allowed the items to arrive before my workday began.
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effortless communication
The delivery team makes everything incredibly convenient by coordinating through text and email. The team sends email reminders as the delivery day approaches and texts you on delivery day with real-time updates. As someone who prefers written records over phone calls, this is big! It eliminates the risk of missed calls and allows me to refer back to our exchanges whenever needed. The online delivery tracking tool ensures you’re always in the loop, too. You can actually see a little truck navigating the road on a virtual map. So fun!
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unmatched handling and placement
On delivery day, the team will arrive punctually, unwrap the pieces and place them exactly where you want. They’ll carry furniture up stairs or fit it into an elevator if needed, too. Lastly—and this is huge—they’ll handle the removal of all packaging!
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why the Crate & Barrel Trade Program stands out
The white-glove delivery service is a significant upgrade from other trade programs I’ve used. Unlike traditional delivery services where you handle coordination yourself, Crate & Barrel’s Trade Program service simplifies every step—from scheduling to final placement—which allows me to focus on designing stunning spaces for my clients.
