About Us | Crate & Barrel Canada

family gathered over a table eating food

To help people love how they
live in moments that matter.

Crate and Barrel Holdings is a member of the Otto Group and employs 7,500 associates across Crate and Barrel and CB2. With over 100 stores and franchise partners in 9 countries, we are an international destination for contemporary and modern furniture, housewares and decor that help people Welcome Life In.

Our lifestyle brands offer inspired living through high-quality products, exclusive designs, and

timeless style - all powered by digital design and visualization tools that provide seamless shopping solutions in-store and online.

With a distinct architectural aesthetic, experiential store environment, and online community, we engage with our customers through social media, mobile shopping, design services, gift registry, and more.

Media Inquiries

For all press and partnership inquiries, contact mediainquiries@crateandbarrel.com.

Contact Center

For questions and comments regarding your order or shopping experience, contact us through Customer Service.

hand over a piece of furniture, in the process of building

Artisans

Crate and Barrel merchants collaborate with more than 100 artists and designers from around the world. From the U.S. to Thailand and countries in between, we curate inspired design to provide exclusive products in every category.

Global Reach

Crate and Barrel products are produced in 42 countries across the globe, including the Americas, Africa, Asia and Europe.

Globally Inspired

Responsible Packaging

Certified by the Forest Stewardship Council (FSC) and printed with water-based inks, our shopping bags and iconic black and white boxes are made with renewable fiber that contains post-consumer recyclable material. We also use 100 percent recyclable tissue and sustainable Air Pads, GreenWrap and Microfoam. Source-reduced and photo-degradable, our packaging requires less material and space–reducing waste, fuel, and delivery costs every day.

Sustainable Forestry

Timber is one of our key raw materials and serves as a foundation to build sustainable practices that help conserve, protect and restore forests. Brands work closely with the Forest Stewardship Council® (FSC®) and follow new legal requirements under the Lacey Act for all import suppliers of wood and plant based product.

100% LED

The energy efficient bulbs light our stores, displays and are packaged with eligible lighting purchases –increasing our store’s energy efficiency by at least 66 percent. For customers, we also offer Tala LED. Our Tala LED bulb sales support Tala’s Ten Trees program.

LEED Gold Certification

We have distribution center facilities throughout the United States and Canada. Our facility in Tracy, California was the largest distribution center to become LEED GOLD certified in the United States.

Our Commitment

a warehouse building with crate and barrel signs on top

We’ve been around the world for over 55 years.

Founded by Gordon and Carole Segal in 1962, Crate and Barrel was born after a European honeymoon sparked the idea to bring simple, beautiful and practical housewares to the US market. Their passion resulted in our first storefront, which used crates and barrels as display fixtures in an old elevator factory on Chicago’s Wells Street. Today, we greet over 22 million customers in our stores each year and welcome more than 100 million visitors online.

Our Stores

Crate and Barrel has 89 stores and 8 outlets across the U.S. and Canada with 15 international franchise locations that showcase our celebrated housewares and extensive furniture collections. As a pioneer in experiential retail with vignettes for every room in the home, our in-store events span wedding registry and charity events to design and entertainment trends. We are a gifting destination and passionate about customer service, a combination

that has brought more than 2 million couples to Crate and Barrel for wedding registry alone.

In 2001, Crate and Barrel acquired The Land of Nod, a brand offering kids furniture and toys. In 2018, they became Crate&kids, the newest (and tiniest) member of Crate and Barrel, providing customers the opportunity to shop with us for even more of the moments that matter in their lives.

CB2

Established in 2002, CB2 is committed to high-quality, sophisticated design at an approachable price. Today, CB2 has 15 locations across the U.S. and in Canada. Its rapid expansion and reach is transforming the perception of home design for today’s modern customer. A forward thinker in experiential design, CB2 engages customers through curated brand experiences, such as their music-focused event called After Hours and bold design collaborations that have brought design and retail elites into the fold.